PetMax Reviews

I was happy with this!! They had way more small pet stuff than my local store, especially rabbit hay and chew toys, which is exactly what I needed!!! Ordering was super easy, the prices seemed fair, and everything was simple to find. I’ll definitely be using petmax.ca again!!!

I’ve found some good discounts here for my dog’s stuff, so that’s been nice. Only thing is, the promos feel like they’re gone way too fast. Like, you see a deal, think about it for a bit, and then it’s already over. Still, not bad overall.

Petmax.ca is okay overall for value. Some stuff is priced fairly, especially when there’s a sale, but I’ve definitely seen a few of the items I buy for less at other stores. And it’s not even about needing the absolute cheapest price every time, it’s just that if I’m already shopping around, I’ll usually go with whoever has the better deal. Shipping was fine, nothing bad, just not super quick either. I’d order from them again if the price made sense, but they’re probably not the first place I’d check every time.

I ordered a few cans of cat food and some treats from petmax.ca mainly because the site said everything was in stock. I’ve been misled by other stores before where things look available and then get cancelled or swapped after checkout, so I wasn’t totally convinced. But this time it was actually accurate. Everything showed up as expected, and I didn’t have to waste time calling around to different stores. Happy with the experience overall.

My order showed up way faster than I expected, which was a nice surprise. I did feel kind of ignored when I tried reaching out with a question, though, so that took away from the experience a bit

I ordered cat litter online and was able to grab it the same day, which was really nice. The staff already had it ready when I got there, so I was in and out fast. anything that makes hauling cat litter less annoying is a win. No fuss, no waiting around, just quick and easy.

I was having a little trouble figuring out the right food for my dog, so I reached out to customer service. It took a bit for them to get back to me at first, but once they did, they were really nice and explained everything clearly. I kind of had a gut feeling they’d be helpful, and they were. Overall, it was a good experience.

The return process were straightforward overall, but it took longer than I thought it would. Support was helpful enough when they replied, I just wish the refund had come through a bit faster.

I’ve ordered from petmax.ca a few times now, the delivery has been really reliable. My orders show up when they’re supposed to, and the tracking actually updates, which I appreciate.

No hassle, no missing boxes, and the dog food always arrives in good shape. That’s all I’m looking for, so I’m happy to keep ordering from them

I’ve ordered from petmax.ca a handful of times now, the biggest thing for me is that they seem to have the food and treats my dog and cat actually use. I keep expecting something to be sold out, because that’s what happens on other sites, but so far I’ve usually been able to find what I need.

The site is easy to use too, at least for what I’m looking for. I don’t have to keep checking back every few days or second-guess where to order from, which is nice. It just makes buying pet stuff feel a lot less annoying...

I found what I needed quickly and checkout was really straightforward. There’s just something about it that made the whole process feel simple and hassle-free

I went in to ask about the ingredients in some dog food because I wanted to make sure I was choosing something safe and healthy for my dog. The staff were friendly enough, but they didn’t seem very sure and I got a couple of mixed answers, which made me feel a bit less confident about what to buy. I just wish they’d been able to reassure me a little more or point me to someone who really knew the products...

I’ve been using PetMax autoship for my dog’s food for a few months now, and it’s been easy overall. It shows up when it’s supposed to, and I don’t have to think about reordering, which is nice. I did change the delivery date once and that part was simple enough. The only thing is, when I had a small question about it, I felt kind of dismissed by customer service, like they were just trying to move me along. The autoship itself has been fine though, no real complaints there...

I’ve ordered from petmax.ca a few times now, the staff have been super nice every single time I’ve needed a hand. Isn’t that exactly what you hope for when you’re ordering stuff for your pet?

I had a quick question about my dog’s food, and they got back to me fast without making me feel like I was bothering them. They were friendly, patient, and it actually felt like a real person cared, which is kind of rare these days, right?

Overall, it’s just been an easy, pleasant experience. I’d definitely keep ordering from them, and yeah, it’s an easy 5 stars from me.

I ordered from petmax.ca expecting it to be on its way in a couple days, but the timing was frustrating. My order just sat there processing way longer than it should have, which is annoying when you’re waiting on pet stuff. The products themselves were fine, so no complaint there, but the delay before it even shipped really put me off. I probably wouldn’t order again unless I had plenty of time to wait.

I ordered from petmax.ca because the shipping cost wasn’t ridiculous like I’ve seen on some other pet sites. Since the shipping was reasonable, the total price didn’t get out of hand. My order showed up fine, so I’m happy with it. I’ll probably use them again, especially for heavier pet food.

I liked the product, but in my experience the price here could have been better. After checking around, I ended up finding it cheaper elsewhere, so I’d probably compare prices before buying next time.

I was happy to see they had a lot of stuff for my cat to choose from. It made shopping easy, and I found what I needed without any hassle. Overall, I’d say it’s a good place to check out if you’re buying for a cat...

I ordered some cat food and a few treats, and the checkout process was smooth. Payment went through without any issues, and I liked that the shipping cost showed up before the very end instead of being a surprise at checkout. Compared to a few other pet supply sites I’ve used, this felt more straightforward and less annoying. The only downside was that the page loaded a little slowly for me, but overall it was a good experience.

I was expecting the usual wait-and-wonder situation, but the tracking came through quickly and was really easy to follow. I could see my pet food moving the whole way, and everything showed up without any problems.